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FAQ's / Policies

Shipping
Sales Tax

Sizing
Shrinkage
Stock
Payment Methods
Security
Privacy
Return Policy
I never received my order, what should I do

BBQ Ribs
Smoked Competition Baby Backs

Shipping

We ship all products using USPS Priority mail with Delivery Confirmation. Depending on your location shipping can take up to 10 days (allow extra time during the holidays). The shipping cost for each order differs depending on the order size. We have attached a small handling fee to each order, which is built into the shipping cost. We usually process orders within 5 business days.

Shipping & Handling – USPS
$0.01 - $20.00 = $6.50
$20.01 - $40.00 = $9.50
$40.01 - $100.00 = $13.00
$100.01 - $140.00 = $15.00
$140.01 - and up = $17.00

We currently only ship to the USA.


Sales Tax

All orders shipped to California will be subject to 7.75% sales tax.


Sizing

Our T-shirts run in standard T-shirt sizing. They are not slim fit, nor are they extra baggy. If you are between sizes (eg. Bigger than a Large, but not quite an X – Large), play it safe and choose the larger size.


Shrinkage

All of our T-shirts are 100% preshrunk cotton, but they may shrink about a half size after washing.


Stock

If you have placed an order for an item that is unexpectedly out of stock, we will contact you immediately to adjust your order or refund your money.


Payment Methods

We accept major credit cards using Paypal. You do not need to be a Paypal member to use the service.


Security

Paypal is on of the safest and easiest ways to pay for goods over the internet.


Privacy

Your contact and payment information will never be shared with or sold to a third party.


Return Policy

All purchases are final. If we accidentally shipped you the wrong product, we will reimburse you for the cost of sending the product back to us as well as the cost of sending you a replacement.


I never received my order, what should I do

In rare cases, packages can get lost in the mail. If your package is lost, we will replace it for you at no charge. However, if the delivery confirmation indicates that your package has been delivered to you, we cannot be held responsible for a package that is claimed to have never been received.

 

 
 
 

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